Bug
Layer 6 and 7 of the World Traffic Service ArcGIS REST API cannot be added individually to either Map Viewer or Map Viewer Classic. The error message, "Traffic cannot be added to the map. Support for adding this layer type is not yet available." is returned.
| Bug ID Number | BUG-000147420 |
|---|---|
| Submitted | March 8, 2022 |
| Last Modified | September 10, 2025 |
| Applies to | ArcGIS Online |
| Version found | 9.4 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Under Consideration |
Additional Information
The software behaves as expected. Layer 6 and Layer 7 are network dataset layers that support only server-side rendering and do not support client-side rendering, so they cannot be added to the map individually. When adding the entire map service to Map Viewer, the client handles network dataset layers, exports the image based on the extent, and renders the image on the client side. However, the client does not support adding network dataset layers individually. Importing this issue to improve the traffic service documentation and clarify the behavior.Workaround
- Do not specify a layer ID at the end of the World Traffic Service URL (https://traffic.arcgis.com/arcgis/rest/services/World/Traffic/MapServer) and add the service to the map.
- Observe all sub layers are added, including layers 6 and 7.
- Turn off all unnecessary layers, leaving only layers 6 and 7 visible on the map.
Steps to Reproduce
Bug ID: BUG-000147420
Software:
- ArcGIS Online
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