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Bug

Labels with drop shadows appear incorrect when exported to a PDF or AI.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM009614
SubmittedJune 8, 2007
Last ModifiedApril 18, 2025
Applies toNo Product Found
Version found9.1
Version Fixed9.3
StatusFixed

Workaround

If you add a color to the data frame, the map exports correctly. Please see bug1.pdf.To change the color of the data frame,- go to View > Data Frame Properties > Frame > Background

Steps to Reproduce

Bug ID: NIM009614

Software:

  • No Product Found

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