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Bug

Labels containing Japanese characters in a vector tile layer published to ArcGIS Online do not display when the BIZ UDPGothic font is used.

ArcGIS Online
Bug ID Number BUG-000179407
SubmittedSeptember 11, 2025
Last ModifiedNovember 19, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusAs Designed

Additional Information

Using uninstalled fonts from the feature layer for tile caching is currently not supported. A user warning that fonts are missing might be helpful. Reopen the issue if the machine that the vector tile layer is cached on has the missing font installed and the issue persists.

Workaround

Cache vector tiles on a machine that has the desired font. If BIZ UDPGothic is installed locally, then uncheck the Feature option under VectorTile to cache locally before uploading to ArcGIS Online. Alternatively, try adding the font to a portal machine.

Steps to Reproduce

Bug ID: BUG-000179407

Software:

  • ArcGIS Online

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