laptop and a wrench

Bug

Label classes created from symbology in ArcGIS Pro fail to display in ArcGIS Online if the label class name upon creation has a special character or space in it.

Last Published: December 18, 2019 No Product Found
Bug ID Number BUG-000127170
SubmittedDecember 5, 2019
Last ModifiedMay 8, 2025
Applies toNo Product Found
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

This is a known limitation in the classic Map Viewer that uses JavaScript API for ArcGIS 3.x: https://developers.arcgis.com/javascript/3/jsapi/labelclass-amd.html#where (Only very basic SQL is supported) However, this works in new Map Viewer Beta which is based on JavaScript API for ArcGIS 4.x. In the Item page, click on the arrow next to the 'Open in Map viewer', and click on 'Open in Map Viewer BETA'. Map Viewer Beta resources: https://www.esri.com/arcgis-blog/products/arcgis-online/announcements/whats-new-arcgis-online-december-2019/ https://community.esri.com/community/arcgis-online-map-viewer-beta/blog/2019/11/21/learn-more-about-map-viewer-beta

Workaround

  • This issue not reproducible in web Map Viewer Beta.
  • Remove all special characters and spaces from the attribute table.
  • Recreate the symbology.
  • Recreate the label classes. Verify that no spaces or special characters are present in the label section in the Create Label Classes from Symbology. Publish this service and the labels load.

Steps to Reproduce

Bug ID: BUG-000127170

Software:

  • No Product Found

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options