laptop and a wrench

Bug

Keyhole Markup Language (KML) layer features are not displayed on the map when exported using the ArcGIS Enterprise Map Viewer Print tool if not shared publicly.

Portal for ArcGIS
Bug ID Number BUG-000180465
SubmittedOctober 28, 2025
Last ModifiedOctober 29, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusDuplicate

Additional Information

Duplicate of BUG-000157656

Workaround

  • Upload the layer as a hosted feature layer instead.
  • Upgrade ArcGIS Enterprise 11.4 or 11.5.

Steps to Reproduce

Bug ID: BUG-000180465

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options