Bug
Issues with the functionality and performance when using the F1 keyboard shortcut to open the ArcGIS Desktop Help window in ArcMap.
| Bug ID Number | BUG-000118193 |
|---|---|
| Submitted | November 14, 2018 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.6.1 |
| Operating System | Windows OS |
| Operating System Version | N/A |
| Status | Non-Reproducible |
Additional Information
Unable to reproduce the performance issue specific to an accelerator opening the ArcMap 10.8.1 Help as described in this defect. The gray box in the Search tab is displayed regardless of how Desktop Help is opened, with or without an accelerator, assuming the Search tab is the last active tab viewed in the previous Desktop Help session. This issue can be resolved by clicking a different tab and navigating back to the Search tab, upon which all elements should load normally.Workaround
Click Help > ArcGIS Desktop Help from the toolbar in ArcMap to open the ArcGIS Help window, and click the Search tab.
Steps to Reproduce
Bug ID: BUG-000118193
Software:
- ArcGIS for Desktop
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