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Bug

Issue updating a mosaic dataset item through an image server using /update requests when multiple instances of a service exist either on a single server or single instances of the service on a multi-server configuration.

Esri Managed Cloud Services
Bug ID Number BUG-000172839
SubmittedDecember 4, 2024
Last ModifiedJuly 10, 2025
Applies toEsri Managed Cloud Services
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusUnder Consideration

Workaround

Managed Cloud Services (MCS) configured the STG/PRD (staging or production) with a minimum of 1 instance and a maximum of 1 instance for the relevant image services (one of the site machines was stopped along with the service). A request has also been made through TFS (Texas A&M Forest Service) for an Infra Admin to remove the stopped nodes from the Load Balancer Target Groups to ensure there are no failed health check alerts.

Steps to Reproduce

Bug ID: BUG-000172839

Software:

  • Esri Managed Cloud Services

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