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Bug

Internet Explorer generates the error, "Error trying to parse XML record. Different root nodes" when opening a custom Survey123 URL to auto-populate fields.

Last Published: April 18, 2018 ArcGIS Survey123
Bug ID Number BUG-000111386
SubmittedFebruary 5, 2018
Last ModifiedAugust 16, 2025
Applies toArcGIS Survey123
Version found2.6
Operating SystemWindows OS
Version Fixed2.7
StatusFixed

Workaround

The custom URL works in Google Chrome, Mozilla Firefox, and Microsoft Edge web browsers.

Steps to Reproduce

Bug ID: BUG-000111386

Software:

  • ArcGIS Survey123

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