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Bug

Internet Explorer 7 causes ArcMap and ArcCatalog to crash when running geoprocessing tools.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM002322
SubmittedMay 1, 2006
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.1
Version Fixed9.2
StatusFixed

Description

Launching any Geoprocessing tool crashes ArcMap or ArcCatalog if Internet Explorer 7.2 Beta 2 or 3 is installed. The following DLLs are reported in the error:

* mfc71u.dll

* mfc42u.dll.

Note:
The context sensitive import/export functionality that launches the Geoprocessing tools also result in the application crashing as well.

Cause

Internet Explorer 7.2 Beta 2 or 3 is installed on the machine.

Workaround

Install the 'ArcGIS 9.1 Desktop Patch for Internet Explorer 7 Beta 2 Users', which resolves issues when either Internet Explorer 7 Beta 2 or 3 is installed. Obtain the patch from the link in the Related Information section below.

Note:
ESRI will not be completing the certification of Internet Explorer 7 with ArcGIS 9.1 until the final version of Internet Explorer 7 is released.

Steps to Reproduce

Bug ID: NIM002322

Software:

  • No Product Found

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