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Bug

Intermittently, the append jobs on services1.arcgis.com display the status "Pending" indefinitely, and the job never completes or fails in the network traffic or user interface.

ArcGIS Online
Bug ID Number BUG-000170471
SubmittedSeptember 4, 2024
Last ModifiedOctober 2, 2025
Applies toArcGIS Online
Version foundJune 2024
Operating SystemWindows Server
Operating System Version2016 64 Bit
Version FixedQ3 - 2025
StatusFixed

Additional Information

There have been various enhancements and fixes planned and merged to better support append job execution and error handling. There are enhancements already added in the past couple of releases and more planned for the upcoming release. If users still experience these issues following the R3 release, a new issue needs to be opened with a description summarizing the failure.

Workaround

Resubmit the append job. In most cases, job retries and second attempts are successful.

Steps to Reproduce

Bug ID: BUG-000170471

Software:

  • ArcGIS Online

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