laptop and a wrench

Bug

Instances with auto-scaling rules deployed using the highly available GIS Server CloudFormation template which contains a Server Object Extension (SOE) fail to join the site.

Last Published: February 14, 2020 ArcGIS GIS Server
Bug ID Number BUG-000117979
SubmittedNovember 6, 2018
Last ModifiedAugust 6, 2025
Applies toArcGIS GIS Server
Version found10.5.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
Version FixedDec. 2018
StatusFixed

Workaround

There are currently two workarounds:

After the new instance is created, log into the machine and navigate to Server Manager. Choose the join existing site option and the machine joins the site.

OR

From the newly created instance, use the joinsite.bat from the command line running CMD as the ./arcgis user. 

Steps to Reproduce

Bug ID: BUG-000117979

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options