laptop and a wrench

Bug

Installing the VMware Tools 11.1.5 patch with Windows 2019 and ArcGIS Desktop 10.6.1 causes ArcMap to stop responding and to attempt to close the program.

Last Published: December 3, 2020 ArcGIS for Desktop
Bug ID Number BUG-000135021
SubmittedOctober 29, 2020
Last ModifiedDecember 11, 2024
Applies toArcGIS for Desktop
Version found10.6.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
StatusWill Not Be Addressed

Additional Information

This issue is non-reproducible with VMware Tools 11.2.

Steps to Reproduce

Bug ID: BUG-000135021

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options