laptop and a wrench

Bug

Installing ArcGIS Monitor Agent with a local account 'monitor' returns the following message, “The account already exists.”.

ArcGIS Monitor
Bug ID Number BUG-000174032
SubmittedFebruary 3, 2025
Last ModifiedOctober 31, 2025
Applies toArcGIS Monitor
Version found2024.0.1
Operating SystemWindows Server
Operating System Version2022
StatusIn Product Plan

Steps to Reproduce

Bug ID: BUG-000174032

Software:

  • ArcGIS Monitor

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