Bug
Installation of License Manager 9.x fails if the TEMP and TMP variables are in the default location of %USERPROFILE%\locals~1\TEMP.
| Bug ID Number | NIM059983 |
|---|---|
| Submitted | August 12, 2010 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 9.3.1 |
| Operating System | Windows OS |
| Operating System Version | XP |
| Version Fixed | 10 |
| Status | Fixed |
Additional Information
Fixed for the ArcGIS 10 License ManagerWorkaround
KB28125:Follow the steps below to change TEMP and TMP environment variables to a short path.Go to Control Panel > System, and go to the Advanced Tab. Click the Environment variables button. Locate TEMP and TMP under User Variables. Use the Edit button and change the value from its current value, such as %USERPROFILE%\locals~1\TEMP, to a short path on the root of C:, for example, C:\TEMP. Verify both values are set to C:\TEMP, verify that C:\TEMP exists and reboot. Be sure that the directory exists before rebooting, otherwise errors will occur. Attempt the setup again. This time the error should not occur.Steps to Reproduce
Bug ID: NIM059983
Software:
- ArcGIS for Desktop
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