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Bug

Indicators in dashboards built with ArcGIS Dashboards Classic (formerly Operations Dashboard for ArcGIS) refer to maps using RD basemaps return the following error message when a map is in action, "Cannot Access Data."

Last Published: July 14, 2021 ArcGIS Dashboards
Bug ID Number BUG-000139047
SubmittedApril 15, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Dashboards
Version found10.9
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

The issue is non-reproducible when tested with ArcGIS Online June 2021 release.

Workaround

Duplicate the indicator widget and remove the old one.

Note: The map action is broken. Adding a map action which links to the duplicated indicator, returns the error message.

Steps to Reproduce

Bug ID: BUG-000139047

Software:

  • ArcGIS Dashboards

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