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Bug

Incorrect results in ArcGIS World Geocoding Service when entering the Manhattan, NY addresses as New York, NY.

ArcGIS World Geocoder
Bug ID Number BUG-000159887
SubmittedJuly 14, 2023
Last ModifiedJune 3, 2025
Applies toArcGIS World Geocoder
Version found2023 R2
Operating SystemN/A
Operating System VersionN/A
Version Fixed2023 Q2 Online update (August patch)
StatusFixed

Workaround

  1. In an application where users input addresses, and the coordinates with the highest score are returned as the result, have users input addresses as Manhattan, NY instead of New York, NY.
    1. Alternately, have users enter addresses as Street name and number, borough, city, state, zip.
      1. Ex: 298 Atlantic Ave, Brooklyn, New York, NY, 11201
  2. When looking at requests from the REST endpoint, configure all output fields in the request. District returns the borough name and clarifies the correct address. 

This is a sample of the request: https://geocode.arcgis.com/arcgis/rest/services/World/GeocodeServer/findAddressCandidates?singleLine=80 JOHN ST New York, NY, 10038&preferredLabelValues=postalCity&outFields=*&f=pjson

Steps to Reproduce

Bug ID: BUG-000159887

Software:

  • ArcGIS World Geocoder

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