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Bug

Inconsistent behavior with the display name in the profile of Portal for ArcGIS after changing the attribute that is designated in the Portal Admin identity store settings. When the attribute used for the display name is changed, it will update on the user profile but not consistently for all users at the same time when it is changed.

Last Published: June 21, 2017 Portal for ArcGIS
Bug ID Number BUG-000103472
SubmittedMarch 8, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.4
Operating SystemWindows OS
Operating System Version2012 R2
StatusWill Not Be Addressed

Additional Information

This is expected behavior. When the 'userFullnameAttribute' property is changed in the user store configuration, this change is applied immediately to new users created after the change. For existing users, it is applied at login only if the last modified timestamp for the user account is greater than 2 hours. This timestamp is stored in the database, not in the browser cache.

Steps to Reproduce

Bug ID: BUG-000103472

Software:

  • Portal for ArcGIS

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