laptop and a wrench

Bug

Inconsistency with ArcGIS Desktop map templates.

Last Published: August 27, 2021 ArcGIS for Desktop
Bug ID Number BUG-000141577
SubmittedJuly 21, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

This is expected behavior. Refer to the documentation: https://desktop.arcgis.com/en/arcmap/latest/get-started/customizing-the-ui/about-configuring-the-user-interface.htm#:~:text=%2C%20these%20configuration%20changes%20are%20automatically%20saved%3B. Configuration changes are automatically saved; the next time you open ArcMap, for example, the layout of the GUI will remain how you previously configured it.

Workaround

Do not paste the Normal.mxt file manually at <Install Location>\Desktop 10.X\MapTemplates.

Steps to Reproduce

Bug ID: BUG-000141577

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options