laptop and a wrench

Bug

In the Portal for ArcGIS status page, when accessing the portal through URL ports, the requests are forwarded to portal web adaptor URL and the page does not load with "Unable to load content in a Frame" error on Internet Explorer and the "Portal webadaptor URL is not accessible" error on Google Chrome. This happens on all machines except the machine on which Portal for ArcGIS is installed.

Last Published: August 1, 2019 Portal for ArcGIS
Bug ID Number BUG-000121872
SubmittedApril 22, 2019
Last ModifiedAugust 31, 2023
Applies toPortal for ArcGIS
Version found10.7
Operating SystemWindows OS
Operating System Version2016 64 Bit
StatusIn Product Plan

Workaround

This issue does not occur irrespective through which URL the Portal for ArcGIS status page is accessed for internal machine where Portal for ArcGIS is installed.

For Local workstations, sign out of Portal for ArcGIS internal URL. Access the Portal for ArcGIS status page through a web adaptor URL (access the Portal for ArcGIS status page over DNS alias if DNS alias configured).

Steps to Reproduce

Bug ID: BUG-000121872

Software:

  • Portal for ArcGIS

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