laptop and a wrench

Bug

In the latest update of ArcGIS Online, when using a default custom role, users are unable to edit the custom role by navigating to Settings > Member Roles > Manage Roles without removing it first as the default role.

Last Published: February 11, 2021 ArcGIS Online
Bug ID Number BUG-000127906
SubmittedJanuary 13, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found7.4
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This behavior is expected and will not be changed. The reason it is not possible to edit a custom role which is set as a new member default because it is not allowed to set the default administrator role or a custom role with administrative privileges as a new member default. If email invites to create accounts with administrative privileges were sent to the wrong person (or intercepted in any way) then it could lead to security vulnerabilities for that organization. If a custom role set in new member defaults is allowed to be edited, then it could allow the admin to add administrative privileges to the role. Because new member defaults directly impact newly added members, we have to block all avenues that could lead to sending invitations which include roles with administrative privileges.

Workaround

Remove the role as the default role, edit the role, and change it back as the default role.

Steps to Reproduce

Bug ID: BUG-000127906

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options