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Bug

In the Information Lookup template, the query operation freezes when the basemap is dynamic.

Last Published: July 31, 2019 ArcGIS Online
Bug ID Number BUG-000122947
SubmittedJune 10, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found7.1
StatusWill Not Be Addressed

Additional Information

A new configurable app template called the, 'Zone Lookup' is released which replaces the 'Information Lookup' template. This issue is not reproducible in a Zone Lookup app that is created using the same web map in the provided sample. It is recommended to use the 'Zone Lookup' template. New development work will begin to phase out for 'Information Lookup'.

Workaround

Used tiled service for the basemap.

Steps to Reproduce

Bug ID: BUG-000122947

Software:

  • ArcGIS Online

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