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Bug

In the Catalog window in ArcMap, the Create Thumbnail button on the Preview tab of a service does not create or update the displayed image as a thumbnail.

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number BUG-000101752
SubmittedDecember 28, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.4
Operating SystemWindows OS
Operating System Version8
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Thumbnails can be updated by selecting the Description tab, click Edit, manually upload a suitable thumbnail to the service, and save the changes.

Steps to Reproduce

Bug ID: BUG-000101752

Software:

  • ArcGIS for Desktop

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