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Bug

In the ArcGIS Instant Apps Media Map template, a picture in the introduction window does not display if 'Display app details in a fixed location' is enabled and the app is not shared with everyone.

ArcGIS Online
Bug ID Number BUG-000169312
SubmittedJuly 23, 2024
Last ModifiedAugust 6, 2025
Applies toArcGIS Online
Version foundJune 2024
Operating SystemN/A
Operating System VersionN/A
Version FixedPlanned Release Date: Q4 2024
StatusFixed

Workaround

  • Add the picture as content.
  • Share it with everyone.
  • Add the HTML code in the introduction window to reference the picture added to the content.

Steps to Reproduce

Bug ID: BUG-000169312

Software:

  • ArcGIS Online

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