laptop and a wrench

Bug

In the ArcGIS Instant Apps Attachment Viewer template, setting the maximum zoom level to the extreme extent in the 'Navigation boundary' settings produces issues with zooming in or out within the map.

ArcGIS Instant Apps
Bug ID Number BUG-000158818
SubmittedJune 5, 2023
Last ModifiedAugust 6, 2025
Applies toArcGIS Instant Apps
Version foundFebruary 2023
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is no longer reproducible with the map area component.

Workaround

1.Open the configuration settings in ArcGIS Instant Apps.

2.Disable Express.

3.Configure the Interactivity settings tab as follows:

  • Disable the Navigation boundary option.
  • Enable the Navigation boundary option and click Configure. For the Map Scale slider, ensure the maximum zoom level (right-most slide pointer) is not on the Room zoom level. Click Confirm.

4.Publish the changes made to the ArcGIS Instant Apps configuration. The map is now able to zoom in and out of, as well as panned around.

Steps to Reproduce

Bug ID: BUG-000158818

Software:

  • ArcGIS Instant Apps

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options