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Bug

In the ArcGIS Field Maps mobile app, a blank screen is displayed and the app is reset when taking photo attachments on certain Android devices.

ArcGIS Field Maps
Bug ID Number BUG-000159710
SubmittedJuly 7, 2023
Last ModifiedOctober 9, 2025
Applies toArcGIS Field Maps
Version found23.2
Operating SystemAndroid
Operating System Version12.x
Version Fixed24.1.2
StatusFixed

Additional Information

This issue is addressed in ArcGIS Field Maps 24.1.2. An additional option is added under Collection Settings on the Profile page to toggle on the in-app camera. Toggle on this new option in the ArcGIS Field Maps mobile app.

Workaround

Attach photos from the device storage instead of using the camera in the app.

Steps to Reproduce

Bug ID: BUG-000159710

Software:

  • ArcGIS Field Maps

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