| Bug ID Number |
BUG-000155410 |
| Submitted | January 27, 2023 |
| Last Modified | June 19, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.9.1 |
| Operating System | Windows Server |
| Operating System Version | 2019 64 Bit |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
|
Additional Information
The issue does not occur in the Visualization tab when the organization default is Map Viewer. Adopting Map Viewer is recommended as Map Viewer Classic is deprecated. Refer to https://support.esri.com/en-us/knowledge-base/deprecation-map-viewer-classic-in-arcgis-online-depreca-000030662 for more information.
Workaround
Use Map Viewer to change the pop-ups in the map.
Steps to Reproduce