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Bug

In some cases, route solver does not solve and returns an error message when the U-Turn policy is set at 'Only At Dead Ends' and the 'Reorder Stops To Find Optimal Route' option is enabled in the Network Analysis extension in ArcMap 10.6.

Last Published: December 4, 2018 ArcGIS GIS Server
Bug ID Number BUG-000117600
SubmittedOctober 22, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.6
Operating SystemWindows OS
Version Fixed10.7.0
StatusFixed

Workaround

1. After getting the error, take note of the sequence of stops that the Network Analyst uses.2. Disable the 'Reorder Stops To Find Optimal Route' option and copy the sequence before solving.

Steps to Reproduce

Bug ID: BUG-000117600

Software:

  • ArcGIS GIS Server

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