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Bug

In Portal for ArcGIS, when using a Security Assertion Markup Language (SAML) based authentication (enterprise logins), initiating a logout from the Active Directory Federation Services (ADFS) identity provider does not log the user out of the portal.

Last Published: March 4, 2019 Portal for ArcGIS
Bug ID Number BUG-000108020
SubmittedSeptember 14, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemWindows OS
Operating System Version2012 R2
Version Fixed10.7
StatusFixed

Workaround

If logouts are initiated by the identity provider, the following workaround can be used:

  1. In the Home app, export the service provider metadata file by navigating to Organization > Edit Settings > Security. Click Get Service Provider.
  2. Save the service provider metadata file to a local location and edit it using a text or XML editor.
  3. Locate the XML element "md:SingleLogoutService" and update the value of the "Location" attribute to https://[Fully qualified domain name]/[web context]/sharing/rest/oauth2/signout.
  4. Update the relying party configuration in the identity provider with this service provider metadata.

Steps to Reproduce

Bug ID: BUG-000108020

Software:

  • Portal for ArcGIS

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