laptop and a wrench

Bug

In Portal for ArcGIS, the item detail descriptions updated by copying and pasting contain undesired HTML tags.

Last Published: June 3, 2022 Portal for ArcGIS
Bug ID Number BUG-000149456
SubmittedMay 23, 2022
Last ModifiedMarch 5, 2026
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

The behavior is not currently reproducible with ArcGIS Enterprise 10.9.1 and Microsoft Word. If issues persist, contact Esri Support Services or make use of the provided workaround.

Workaround

  • Paste without keeping the source formatting (Ctrl + Shift + V), but if the description includes a table or chart, the formatting is lost.
  • Copying or pasting from Microsoft OneNote does not create tags.

Steps to Reproduce

Bug ID: BUG-000149456

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options