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Bug

In Portal for ArcGIS Map Viewer Classic, the Extract Data tool does not work while using the World Imagery (Firefly) layer from the Living Atlas.

Last Published: November 17, 2022 Portal for ArcGIS
Bug ID Number BUG-000151814
SubmittedAugust 24, 2022
Last ModifiedJuly 11, 2025
Applies toPortal for ArcGIS
Version found11.0
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed11.1
StatusFixed

Workaround

Use another World Imagery layer from the Living Atlas if the projection allows it.

Steps to Reproduce

Bug ID: BUG-000151814

Software:

  • Portal for ArcGIS

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