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Bug

In Portal for ArcGIS, an enterprise username that contains a space or a special character causes the Portal home application to stay in an infinite loop, preventing the user from accessing the page properly.

Last Published: November 3, 2017 Portal for ArcGIS
Bug ID Number BUG-000106225
SubmittedJune 29, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.5.1
Operating SystemRed Hat Enterprise Linux
Operating System Version6.7 64 Bit
Version Fixed10.6
StatusFixed

Workaround

In Portaladmin > Security > Config, add the following key-value pair:    "enableRemoteUserTokenValidation" : false

Steps to Reproduce

Bug ID: BUG-000106225

Software:

  • Portal for ArcGIS

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