laptop and a wrench

Bug

In Portal for ArcGIS 10.9.1, opening Map Viewer on a browser in a mobile view displays a blank map for a new map.

Last Published: April 7, 2023 Portal for ArcGIS
Bug ID Number BUG-000156913
SubmittedMarch 23, 2023
Last ModifiedMarch 19, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemN/A
Operating System VersionN/A
Version Fixed11.0
StatusFixed

Additional Information

Portal for ArcGIS Security 2024 Update 1 Patch is now live on the support site. The URL is: https://support.esri.com/en-us/patches-updates/2023/portal-for-arcgis-security-2024-update-1-patch This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Workaround

Portal for ArcGIS Security 2024 Update 1 Patch is now live on the support site. The URL is:

https://support.esri.com/en-us/patches-updates/2023/portal-for-arcgis-security-2024-update-1-patch

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:

https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch

Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Steps to Reproduce

Bug ID: BUG-000156913

Software:

  • Portal for ArcGIS

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