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Bug

In Portal for ArcGIS 10.8.1, adding a secured feature layer to ArcGIS Experience Builder fails, and returns the following error message, "Error: Access not allowed request, Code: 403."

Last Published: November 24, 2020 Portal for ArcGIS
Bug ID Number BUG-000134713
SubmittedOctober 20, 2020
Last ModifiedAugust 5, 2025
Applies toPortal for ArcGIS
Version found10.8.1
Operating SystemWindows OS
Operating System VersionN/A
Version FixedEnterprise 10.9
StatusFixed

Workaround

  1. Share the secured service publicly (with everyone).
  2. Add the service in ArcGIS Experience Builder.
  3. Revert the service to a secured service.

The workaround above allows a secured service to be added to a new ArcGIS Experience Builder.

Steps to Reproduce

Bug ID: BUG-000134713

Software:

  • Portal for ArcGIS

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