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Bug

In organizations with a large amount of content, sending queries to \usage via ArcGIS API for Python with large time frames (for example, one year) overwhelms database resources.

Last Published: March 15, 2022 ArcGIS Online
Bug ID Number BUG-000138325
SubmittedMarch 19, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found8.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation of ArcGIS API for Python. Use user.usage_reports in 2.0.1 that is designed to handle large organizations.

Workaround

Ask for a smaller time frame when calling \usage.

Steps to Reproduce

Bug ID: BUG-000138325

Software:

  • ArcGIS Online

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