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In Open Data, clicking the Reset Dataset and Downloads button endlessly spins and takes longer than expected to update the dataset page and clear the download cache.

Last Published: November 19, 2015 ArcGIS Online
Bug ID Number BUG-000090424
SubmittedAugust 31, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found3.8
Operating SystemN/A
StatusKnown Limit

Additional Information

The current expected behavior is that the 'Reset Dataset and Downloads' button has a spinning appearance until the page is refreshed.


Although the reset button continues to spin, the action may have completed in the background. Once the "Index update started" message disappears, click a different tab and then back on the Data Report tab to refresh the view. If the dataset still has not refreshed, un-share and re-share the dataset Open Data in order to recreate the dataset page.

Steps to Reproduce

Bug ID: BUG-000090424


  • ArcGIS Online

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