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Bug

In Map Viewer, the map's visible minimum and maximum scale range for resampling is assigned.

Portal for ArcGIS
Bug ID Number BUG-000156340
SubmittedMarch 6, 2023
Last ModifiedDecember 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows OS
Operating System VersionN/A
StatusAs Designed

Additional Information

The behavior we see is by design. The change on min/max scale at web map viewer cannot simply overwrite server's min/max scale property. The definitions of relevant image server properties: minScale: minimum scale (most zoomed out) at which the service layer is visible in the map view. If the map is zoomed out beyond this scale, the service layer will not be visible. A value of 0 means the layer does not have a minimum scale. maxScale: maximum scale (most zoomed in) at which the service layer is visible in the current map view. If the map is zoomed in beyond this scale, the service layer will not be visible. A value of 0 means the layer does not have a maximum scale. resampling: indicated whether clients should resample tiles for areas where tiles are unavailable. resampling is a client behavior. web map client will listen to this server setting, the default is true.

Workaround

Source the Map Viewer from ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000156340

Software:

  • Portal for ArcGIS

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