laptop and a wrench

Bug

In Google Chrome, when printing map image layers, the Print widget fails to print and returns an error message.

Last Published: December 19, 2022 ArcGIS Web AppBuilder
Bug ID Number BUG-000153911
SubmittedNovember 22, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Web AppBuilder
Version found10.9.1
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible. If experiencing this behavior, reach out to Esri Support Services as a new reproduction case is needed to continue the investigation.

Workaround

Manually clear the cache every time before printing. However, this is a short-term fix.

Steps to Reproduce

Bug ID: BUG-000153911

Software:

  • ArcGIS Web AppBuilder

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