In Collector for ArcGIS on Windows 10, a WMTS service does not display when first opening the map. When zooming out to a certain scale, the service displays. When zooming in, the service does not load properly as required for the level of detail.
Last Published: November 3, 2016ArcGIS Collector
Bug ID Number
December 14, 2015
March 30, 2022
Operating System Version
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.