laptop and a wrench


In Collector for ArcGIS on Windows 10, a WMTS service does not display when first opening the map. When zooming out to a certain scale, the service displays. When zooming in, the service does not load properly as required for the level of detail.

Last Published: November 3, 2016 ArcGIS Collector
Bug ID Number BUG-000092973
SubmittedDecember 14, 2015
Last ModifiedMarch 30, 2022
Applies toArcGIS Collector
Version found10.3.1
Operating SystemWindows OS
Operating System Version10.0
Version Fixed10.3.7

Steps to Reproduce

Bug ID: BUG-000092973


  • ArcGIS Collector

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