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Bug

In Collector for ArcGIS, hosted tile layers cannot be downloaded for offline use when published from ArcGIS Pro to Portal for ArcGIS 10.5.1.

Last Published: April 2, 2020 ArcGIS Collector
Bug ID Number BUG-000129546
SubmittedMarch 20, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.1.0
Operating SystemApple iOS
Operating System Version13.0x
StatusNon-Reproducible

Additional Information

This issue is not reproducible with Portal for ArcGIS 10.6.x, as this issue is addressed in newer versions.

Workaround

The suggested workaround is:

 

  1. Upgrade the Portal for ArcGIS account.

Or,

  1. Open ArcGIS Pro and connect to Portal for ArcGIS 10.5.1. (https://supt0011703.esri.com/portal - username: devtest password: devtest1)
  2. Add a feature class to the map.
  3. Publish the feature class as a hosted feature layer to Portal for ArcGIS 10.5.1.
  4. Once published, open the hosted feature layer item details.
  5. Click Publish > Tile Layer.
  6. Then use the tile layer as the base map.

Steps to Reproduce

Bug ID: BUG-000129546

Software:

  • ArcGIS Collector

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