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Bug

In Collector for ArcGIS (Android), users stop getting prompted for credentials from ArcGIS Server services using the web-tier authentication even if users switch accounts and switch back to the previous account.

Last Published: February 7, 2018 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000110375
SubmittedDecember 21, 2017
Last ModifiedJune 11, 2022
Applies toCollector Classic for ArcGIS (Android)
Version found17.0.4
Operating SystemAndroid
Operating System VersionN/A
StatusUnder Consideration

Workaround

Remove the account and log in via the following method in Collector for ArcGIS (Android). Options > Switch Accounts >Options(next to the user) > Remove. Log in as user prompt for web-tier credentials again.

Steps to Reproduce

Bug ID: BUG-000110375

Software:

  • Collector Classic for ArcGIS (Android)

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