laptop and a wrench

Bug

In Collector for ArcGIS (Android) 10.4, the My Location cursor (GPS dot) does not turn blue and fails to find the location when high-accuracy mode is used inside buildings.

Last Published: February 10, 2017 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000101609
SubmittedDecember 20, 2016
Last ModifiedApril 2, 2025
Applies toCollector Classic for ArcGIS (Android)
Version found10.4
Operating SystemAndroid
Operating System Version4.2x
StatusNon-Reproducible

Additional Information

As of 10.4, Collector determines location from the NMEA information made available from the OS location services. In this case, WiFi or Cellular services are not used to calculate location. We are only using the GPS to calculate position, which provides the most accurate location, rather than using other sources, which may be inaccurate.

Workaround

Capture the location from the outside.

Steps to Reproduce

Bug ID: BUG-000101609

Software:

  • Collector Classic for ArcGIS (Android)

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