In Collector for ArcGIS (Android) 10.3.3, when working offline, related records cannot be viewed or synced if the related records are added from a feature service referencing data in a PostgreSQL database, and returns the following error message, "Unable to retrieve information, please check connection."
Last Published: December 1, 2016Collector Classic for ArcGIS (Android)
Bug ID Number
October 5, 2015
May 31, 2023
Collector Classic for ArcGIS (Android)
Operating System Version
The bug has been fixed. See the Version Fixed and Additional Information, if applicable, for more information.
Use a different database other than PostgreSQL. This issue is seen in PostgreSQL 9.2.2 and 9.3.5.