laptop and a wrench


In certain portals, when connecting to Collector for ArcGIS on an Android device with the pre-Android 6.0 operating system (OS), the following message is displayed, "The server you are trying to connect to cannot be verified".

Last Published: November 7, 2018 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000109667
SubmittedNovember 20, 2017
Last ModifiedJune 5, 2024
Applies toCollector Classic for ArcGIS (Android)
Version found17.0.4
Operating SystemAndroid
Version Fixed18.0.3

Additional Information

This issue is fixed in Collector for ArcGIS (Android) 18.0.3.

Steps to Reproduce

Bug ID: BUG-000109667


  • Collector Classic for ArcGIS (Android)

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