Bug
In ArcMap Basemap gallery under File > Add Data > Add Basemap, the dialog box is empty in 10 Pre-release since the ArcGIS Online database was updated (which the dialog queries to populate itself).
| Bug ID Number | NIM057624 |
|---|---|
| Submitted | May 25, 2010 |
| Last Modified | June 5, 2024 |
| Applies to | No Product Found |
| Version found | 10.0 Beta |
| Status | Will Not Be Addressed |
Additional Information
No Public ExplanationWorkaround
Workarounds:If the Basemaps Gallery launched by the File > Add Data > Add Basemap command is empty, here is where to go instead to access the basemaps:Either: Choose File > Add Data > Add Data From ArcGIS Online and in the search box at the top of the window, type: ArcMap_base This will find the 12 basemapsOr: Click this link or paste it into your web browser which will launch the ArcGIS Online website and find the 12 basemaps. You can then click Open next to the basemap you want to add: <a href="http://www.arcgis.com/home/group.html?q=tags:ArcMap_base&t=group&owner=esri&title=ESRI%20Maps%20and%20Data&sortField=title&sortOrder=asc&content=all" target="_blank">http://www.arcgis.com/home/group.html?q=tags:ArcMap_base&t=group&owner=esri&title=ESRI%20Maps%20and%20Data&sortField=title&sortOrder=asc&content=all</a>Steps to Reproduce
Bug ID: NIM057624
Software:
- No Product Found
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