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Bug

In ArcMap 10.8.2, a tile package (.tpk) created using the Create Map Tile Package tool disappears when zoomed in, but works fine when created from the 'Tile package...' option on the main menu.

ArcGIS for Desktop
Bug ID Number BUG-000160092
SubmittedJuly 21, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.8.2
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Workaround

To create a tile package in ArcMap, click File > Share As > Tile package....

Steps to Reproduce

Bug ID: BUG-000160092

Software:

  • ArcGIS for Desktop

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