laptop and a wrench

Bug

In ArcMap 10.1 when adding a basemap in layout view, map layout disappears and window is empty.

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM081910
SubmittedJune 20, 2012
Last ModifiedApril 18, 2025
Applies toArcGIS for Desktop
Version found10.1
Operating SystemWindows OS
Operating System Version7
StatusDuplicate

Additional Information

NIM081201

Workaround

After a basemap has been added to the map document in layout view and map layout is no longer viewable take the following steps.1. In layout view tool bar > click Zoom to Percent dropdown > Choose 100%.2. Click the Zoom Whole Page button on the layout view toolbar.This should bring the map layout back into view.

Steps to Reproduce

Bug ID: NIM081910

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options