laptop and a wrench

Bug

In ArcGIS Workforce, attachments fail to download when syncing assignments automatically and manually.

Last Published: November 3, 2021 ArcGIS Workforce
Bug ID Number BUG-000140854
SubmittedJune 21, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Workforce
Version found20.1.1
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

This issue is addressed with the Fall 2021 release of ArcGIS Online.

Workaround

Re-download the project.

Practical drawbacks of this workaround:

  • If a mobile worker has a lot of assignments, this is time consuming.
  • Users must re-download the project every time a new assignment is assigned to them.

Esri recommends field workers to use the classic mobile application for the projects that are migrated from a Workforce for ArcGIS Classic project.

Steps to Reproduce

Bug ID: BUG-000140854

Software:

  • ArcGIS Workforce

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options