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Bug

In ArcGIS Web AppBuilder, opening the app in a configuration mode hangs upon loading when created from an exported Web AppBuilder template with a custom logo added to Shared Theme in the organizational settings.

Last Published: February 22, 2018 ArcGIS Online
Bug ID Number BUG-000109138
SubmittedOctober 27, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found5.3
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

The issue is not reproducible in the latest ArcGIS Web AppBuilder.

Workaround

Add the custom logo in the ArcGIS Web AppBuilder configuration interface prior to exporting the template instead of using the Shared Theme settings.

Steps to Reproduce

Bug ID: BUG-000109138

Software:

  • ArcGIS Online

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