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In ArcGIS Viewer for Flex 3.7, ArcGIS Online basemaps are not displayed if a dynamic map service is used as the first basemap.

Last Published: December 24, 2014 ArcGIS Viewer for Flex
Bug ID Number BUG-000084069
SubmittedDecember 16, 2014
Last ModifiedMarch 30, 2022
Applies toArcGIS Viewer for Flex
Version found3.7
Operating SystemWindows OS
Operating System Version7
StatusWill Not Be Addressed

Additional Information

This is a Duplicate of NIM082437


Two workarounds are available:- Arrange user’s basemaps so the ArcGIS Online basemap is listed first under ‘Selected Basemaps’. While the ArcGIS Online basemap is the default, this ensures that both basemaps are selectable.- Use a cached map service as a basemap instead of a dynamic map service, and this issue does not occur.

Steps to Reproduce

Bug ID: BUG-000084069


  • ArcGIS Viewer for Flex

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