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Bug

In ArcGIS Video Server 11.3 on Windows Server 2025, services fail to publish due to the gpu_check.bat tool.

ArcGIS GIS Server
Bug ID Number BUG-000173602
SubmittedJanuary 14, 2025
Last ModifiedApril 29, 2025
Applies toArcGIS GIS Server
Version found11.3
Operating SystemWindows Server
Operating System VersionN/A
Version FixedPlanned Release Date: Q2 2025
StatusFixed

Additional Information

These issues are resolved in the ArcGIS Video Server 11.3 patch. These are defects affecting video services after upgrading to ArcGIS Video Server 11.3, a defect specific to object stores in Linux, and a defect regarding H.265/HEVC encoded videos not playing in Linux environments. This patch also resolves publication errors with Video Server 11.3 in Windows Server 2025 and enables publication of livestream services using the duplicate ports. It is available on the support site at: https://support.esri.com/en-us/patches-updates/2025/arcgis-video-server-11-3-upgrade-and-reliability-patch

Workaround

These issues are resolved in the ArcGIS Video Server 11.3 patch. These are defects affecting video services after upgrading to ArcGIS Video Server 11.3, a defect specific to object stores in Linux, and a defect regarding H.265/HEVC encoded videos not playing in Linux environments. This patch also resolves publication errors with Video Server 11.3 in Windows Server 2025 and enables publication of livestream services using the duplicate ports. It is available on the support site at: 

https://support.esri.com/en-us/patches-updates/2025/arcgis-video-server-11-3-upgrade-and-reliability-patch

Steps to Reproduce

Bug ID: BUG-000173602

Software:

  • ArcGIS GIS Server

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